Refunds

Last updated 18 October 2026

Try Spaceload free for 14 days before you buy. If it still doesn’t work for you after buying, you can have your money back.

• Email support@getspaceload.com within 30 days of your purchase, with the email address you bought with.
• You get a full refund. No reason needed, though we’d like to know what went wrong.
• Refunds are paid by Polar to your original payment method and usually arrive within 5–10 business days.
• Your licence key stops working once the refund is made.

If your country’s consumer law gives you more rights, those apply too.